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INDUSTRIAL PRODUCTION: How AIoT and Real-Time Data Can Meet Supply Disruptions and Hone Preventive Maintenance

“VOLVO Trucks, MACK Trucks, and SAS Institute collaboration on remote diagnostics and preventive maintenance has resulted in 70% shorter diagnosis times and 25% faster repairs.”
Building up inventories as protection against supply disruptions has become common in industry. It has proven valuable, not least in light of disruptions in logistics and delivery systems that global instabilities such as COVID and today’s combined security and tariff issues have resulted in. However, this has come at the cost of locked-up capital resources and squeezed margins.
Can the problems be overcome? "Yes," says Duncan Bain, senior systems engineer at SAS Institute, in today’s article on PLM&ERP News. The latter are best known for their software for data analysis and artificial intelligence (AI), used to support companies in making better decisions based on their data. Anticipating and avoiding production downtime saves both time and money, while maximizing the use of existing equipment, as companies such as Volvo Trucks and Mack Trucks have already noticed. The use of SAS Institute’s AI solutions has contributed to tangible improvements with significantly faster repair times, thanks to remote diagnostics and advanced data analytics at Volvo.
Duncan Bain's point is that with the help of AI and IoT (AIoT) and better analysis of asset performance, more accurate decisions can be produced, reducing the need for excess inventory and maximizing the use of existing equipment.
“AIoT not only provides insights into equipment performance, but also helps the industry navigate challenges such as high energy costs and labor shortages. Sensors and data analytics can predict maintenance needs and extend the life of machines,” notes the SAS system specialist, arguing that many manufacturing companies “have certainly come a long way in their digital transformation and are increasingly using data to support their operations. However, despite this, sufficient knowledge and analytical capabilities are often lacking to make informed decisions about inventory and investments. The result is that many manufacturers are forced to prioritize inventory build-up instead of working with more predictive and flexible models.”
This affects both cash flow and profitability, especially in a situation where high energy costs and a shortage of qualified labor are already putting pressure on margins, claims Bain, pointing out that companies “are thus faced with a dilemma: Should capital be tied up in spare parts and components, or should they risk being left without in a critical situation?”

Can better oversight prevent overstocking? 
Overstocking is a big drain on manufacturing businesses – but it can feel like the only solution for manufacturers when supply chain shocks are common and they work in an industry where the lead times on machines and components are long. But there are ways to work smarter, explains Duncan Bain:  
”Despite being more data-driven than ever, manufacturers still often lack the insights they need to be confident in their forecasting decisions. 
That’s evident from the ‘just in case’ stockpiling of spare parts that has become the norm for many, rather than a leaner ‘just in time’ approach. 

Volvo Trucks’ enhanced Remote Diagnostics, powered by an advanced analytics platform from SAS, means that trucks with Volvo engines come standard with factory-installed telematics hardware. This connectivity gives Volvo proactive diagnostics and monitoring of critical fault codes for the engine, transmission and maintenance systems.

Creating Detailed Insights
Inevitably, this means both cash flow and profit margins take a hit, at a time when many firms are already struggling due to ongoing high energy costs and skills shortages. They’re faced with a conundrum: either leave their cash tied up in fixed assets, like machinery and vehicles or components for products, or free it up and risk being caught out by stockouts. 
It’s a major challenge for the industrial sector in particular, where a large machine costs millions of pounds and takes six months to produce. Manufacturers might sensibly conclude that they should order a piece of equipment or keep spare parts sooner rather than later, to avoid a breakdown. The trouble is that it’ll take much longer for this asset to deliver value and it requires maintenance and servicing even before it gets to the shop floor.
Businesses must weigh up the complexities – and potential unintended consequences – of maintaining existing machines versus buying new ones. Could they get more from their existing investments if they improve their maintenance processes and have the right spare parts in stock. Or is it better to switch to a more up-to-date model that is easier to use, improves output and is more energy efficient?

“We are already seeing how AIoT is changing how assets are managed and how downtime is minimized,” notes article author Duncan Bain, pointing out that SAS Institute has, for example, collaborated with Volvo Trucks and helped develop remote diagnostics and preventive maintenance services using IoT and AI.

AIoT Provides Faster Responses
Coming to the right decision isn’t easy, since nobody can see into the future. But you can make it more confidently if you have detailed and forward-looking insights on asset performance by fitting sensors to machinery.
Data on machine speed, energy-efficiency, capacity and output, as well as environmental factors like humidity and temperature that could impact performance can all now be captured at speed. In the case of a large-scale plant, there might be millions of machine sensors collecting vast amounts of data every hour.
By applying AI-driven analytics to this data, manufacturers can understand exactly what this means for asset performance, turning the data into something useful. It allows maintenance to identify potential issues in good time and prioritise tasks, increasing the longevity of their machinery or highlighting issues that might indicate it’s time to replace it. 

Production of Mack Truck’s MD series of medium-duty vehicles at the Roanoke Valley Operations (RVO) facility in Roanoke Valley, Virginia.

AI is Bringing New Ways of Thinking
AI of Things (AIoT) is the next step in the evolution of IoT, and we’re already seeing what it could look like in practice. It’s faster, helping users get to the answers they need sooner and it’s also smarter, uncovering trends and details that would have otherwise been missed. Teams can also layer insights from different parts of the business to determine whether, for instance, the output of a particular machine will be sufficient to meet forecasted demand. 
We’re already seeing how AIoT could transform the management of critical assets in order to maintain uptime. At SAS, we supported Volvo Trucks and Mack Trucks, both subsidiaries of Swedish Manufacturer AB Volvo, with remote diagnostic and preventative maintenance services using IoT technology, analytics and AI. In an industry where uptime is a competitive advantage, this led to a 70% reduction in diagnostic times and 25% drop in repair times.

AIoT allows you to see beyond your own operations by proactively ordering parts, taking into account long lead times, and empowering end users to increase the longevity of their assets. Consumers could monitor the health and performance of their connected household devices – everything from coffee machines to cars – via a phone app, which alerts them it’s time to buy replacement parts from the manufacturer. 

With the rapid advances we’re seeing in AI, and the growth of IoT-enabled machines and devices, AIoT represents a shift in how manufacturers manage every part of their business and their wider supply chains. It gives them insight and oversight of asset performance and its impact on sales, procurement and customer relations, reducing the need for stockpiling and promoting forward-looking decisions.”

By Duncan Bain, Senior System Engineer at SAS Institute

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