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IFS’s New Nexus Black Program “Can Solve the Industry’s AI Identity Crisis”

“THE INDUSTRY has the data but TENDS TO DROWN in alternatives WITHOUT A CLEAR PATH FORWARD.” In a press release from the business system developer IFS, an innovation program, IFS Nexus Black, is launched today, which is intended to support and accelerate the introduction of AI solutions in industrial companies. The company's CEO, Mark Moffat, believes that the program offers a powerful alternative to traditional software suppliers through customized solutions with guaranteed scalability.
“Many companies are stuck between rigid business systems and niche AI solutions with no growth opportunities,” says Moffat. “We can guarantee fast, effective, and scalable development of the AI system. That's how we help our customers become industry leaders.”
Matt Kempson, senior VP and IFS Nexus Black chief, points out that AI capabilities, such as assistants and built-in tools, are standard today. What IFS is bringing to the table is a counterpoint to what Matt Kempson calls “the industry’s AI identity crisis.” It’s a response to a fragmented landscape where tools, speed, and frameworks rarely coexist effectively or are functionally scalable. “Nexus Black exists because our customers want industrial AI that is fast, contextual, and scalable—not just off-the-shelf,” Kempson said according to ERP Today. “They have the data, but they’re drowning in options with no clear path forward. Nexus Black allows us to take on the challenge of driving business value,” he adds.
IFS initiative is interesting because it comes at a time when recent analyst studies conclude that many AI projects are not achieving their goals. Respected analyst IDC points out, among other things, that unclear goals, insufficient data readiness, and a lack of internal expertise are slowing down many AI POCs, Proof of Concepts. POCs play an important role in this context as extremely useful strategy models for testing use cases: In short, you can test AI solutions without the risk of disturbing existing systems and functioning platforms.
This fits perfectly into a situation where the explosive pace of development has increased the number of pilots launched by industrial companies. In parallel, IDC points out that many companies today have developed something of a pilot fatigue. There is a certain resistance to seeking practical results, among other things because they do not believe that it will be enough lessons to learn from these experiments. It is also the case, according to new IDC research, that 88% of the observed POCs are not capable of large-scale deployment. For every 33 AI POCs that a company launched, only four were upgraded to production, IDC found. That's barely 13 percent.
"The high number of AI POCs but low conversion to production indicates the low level of organizational readiness in terms of data, processes, and IT infrastructure," IDC reports.
Not least in light of this, new models for introducing AI solutions - just like the one that IFS is now launching with the Black Nexus program, are very interesting for companies with the desire to productively move forward on the AI front. But what is more concrete that IFS Nexus Black offers?

By combining deep insights about the industry with AI, IFS claims that Nexus Black creates the conditions for quickly and safely introducing smart solutions that benefit business. The solution is a tailor-made program where each assignment is shaped around the client’s needs and goals.

IFS wants to be “an AI-first organization,” says its CEO Mark Moffat, and employees should look to AI to increase production rather than recruit additional staff. The company has developed a number of new AI capabilities in its latest release and aims to increase its latest valuation of 15 billion euros.

Combining Advanced AI with Deep Industry Knowledge
Overall, IFS SVP, Matt Kempson, believes that with Nexus Black, IFS combines advanced AI technology with deep industry knowledge and a dedicated team to better address complex challenges in asset-intensive industries. The solution is built on the IFS.ai platform and enables rapid development and implementation of AI capabilities, from idea to results in just a few weeks.
Nexus Black offers customers:

  • Smooth, fast and needs-driven efforts in stages. A proven working method that delivers secure and scalable results.
  • A clear four-step process: Identify challenges, test solutions, rapid development and digital continuity.
  • Access to AI specialists, industry experts and system architects with a deep understanding of industrial needs.
  • Joint development work in AI with a focus on solutions that work at scale.

IFS is in a Rapid Development Loop
As a backdrop for what IFS is now putting on the table, it is notable that the company has quickly developed cutting-edge solutions around AI. There are two aspects of AI in this context which give a clear distinction between AI and generative AI (genAI): AI analyzes and interprets existing data to improve efficiency, accuracy, and decision-making within predefined limits. This is while generative AI creates text, images, music and models based on existing data.
Important basic components in this regard for IFS are partly IFS Cloud, the cloud platform, and partly the genAI pieces, with IFS.ai services available across virtually the entire IF Cloud offering and across the specific six industry solutions that characterize the company’s customer target groups: aerospace & defense, energy, construction, manufacturing, services and telecom.
At the end of last year, there were over 300 AI use cases under development, with 60 use cases delivered in 2024. The fact that the Swedish ERP player is also taking AI very seriously is confirmed not least by that 30% of the company’s 7,000 employees work in R&D, a doubling in the last five years.

Christian Pedersen, IFS CPO, claimed during the company’s latest major Unleashed event that AI is everywhere and that IFS is applying it to its core functions. In this reasoning, it was clear that IFS used Retrieval Augmented Generation (RAG), which applies contextual data about the user and their needs to focus genAI support, noted analyst CIMdata.

Implementation Programs are not Uncommon
When it comes to putting together programs to kick-start AI initiatives at existing user companies or potential new customers, these are not uncommon, but many solution providers do so with more emphasis on business assessments and constructing ROI models to help make implementation decisions, rather than on the technical and organizational aspects. However, as analyst CIMdata noted in its comment on IFS’ efforts in this area, “many use these ROI models to justify their investment decisions, but then ignore them.” By implication: IFS does not do it this way, but instead emphasizes the technical and organizational issues surrounding implementation. Then with a focus on AI, especially genAI.
“For some time, many industrial software solution providers have been leveraging machine learning (ML) to improve user experience (UX). Today, software companies are embedding genAI into applications to leverage general knowledge and business intelligence to improve UX, reducing mundane work so users can focus on making better decisions,” the analyst writes, noting that IFS has been using AI for several years.

Christian Pedersen, IFS CPO, argued on this during the company’s recent Unleashed event that AI is everywhere and that IFS is applying it to its core functions. In this discussion, it was clear that IFS was using Retrieval Augmented Generation (RAG), which applies contextual data about the user and their needs to focus genAI support, CIMdata noted.

RAG is the process of optimizing the output of a large language model, so it references an authoritative knowledge base outside of its training data sources before generating an answer. This, said Pedersen, “allows Industrial AI to understand your context, your people, and will help make the future of industrial AI-driven.”

Boomi is a cloud-based integration platform that allows companies to connect their applications and data, regardless of where they are located or what technology they use. This makes it ideal for connecting IFS Cloud to legacy IFS ERP systems, as well as other third-party applications. In partnership with Boomi, IFS customers can build integrations faster, reducing development time by weeks or months. For example, Boomi, with genAI, built six live AI agents to help build custom integrations between IFS and SAP.

The Importance of the Ecosystem for Sharper AI

Another interesting AI aspect related to IFS is that the company’s partners play an important role. For example, Boomi, a long-time IFS partner in the ecosystem, known for its drag-and-drop, no-code integration and automation platform, has worked on a genAI-enabled integration. For example, with genAI, Boomi built six live AI agents to help build custom integrations between IFS and SAP.
“Just give Boomi a text description of your integration and it builds it. You can review the data and the flow it creates, make changes with a few clicks, and then instantiate it. Boomi will even write the documentation for the integration, in the language of your choice, Steve Lucas, chairman and CEO of Boomi, said at the Unleashed event six months ago. Lucas called it the beginning of the “agentic future.”

In short, with its newly launched Nexus Black, IFS can make a difference on the path to successful AI projects. In a press release, the company writes:

“By combining deep industry insights with AI, Nexus Black creates the conditions for quickly and safely introducing smart solutions that benefit the business. Nexus Black is a tailored program where each assignment is shaped based on the customer’s needs and goals.”

If the company can live up to this mission statement, it’s valuable at a time when, according to recent AI studies from Gartner, “half of the organizations (in a recent survey theythey produced) have adopted Al, but where most are still in the early stages of implementation or experimentation, testing the technologies on a small scale or in specific use cases, as they work to overcome challenges with unclear ROI, insufficient AI-ready data and a lack of internal AI expertise.”

It was at the IFS user event in Birmingham, UK, that IFS CEO Mark Moffat launched the Nexus Black program. The Nexus Black service is designed to rapidly develop customized AI applications for industrial companies. It works by deploying efforts from a team of IFS data engineers and researchers to work with a customer to develop an AI application using the latest technology. Nexus Black is aimed at industrial users, including in the aerospace and defense sectors, and aims to enable rapid development and deployment of AI capabilities for tangible results within weeks, IFS says.

Nexus Black Can Become an Interesting Catalyst
How problematic is it really to introduce AI, Artificial Intelligence, into the increasingly digitalized work of industrial companies? The question is of course hyper-current and if you are to believe the latest figures from analyst Gartner, the introduction of AI is already today a mindboggling big deal today. According to a recent forecast, global spending on generative AI (GenAI) is expected to reach $644 billion in 2025. This would represent a 76.4% increase compared to 2024.
However, the analyst concludes, “this growth rate will not be enough.” Rather, those responsible for investments in the area in companies should prepare for rising GenAI spending in 2025 in order to achieve functional and productive solutions, driven by better basic models. Here, IFS Nexus Black can become an interesting catalyst. Whether this can be achieved in – as IFS writes in the press material, “in a few weeks” – depends on how complex the project is. But generally, it probably takes longer on average.

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