ABB’s New Generative AI, Industrial Knowledge Vault:“Like A Bridge Over Troubled Water”

ABB and MICROSOFT develop GENERATIVE AI solution that ensures operational continuity when key employees retire or leave.
Generative AI to transform how information is preserved and shared, thus enabling smarter, faster and more sustainable decision-making – could this be a solution to a not-so-uncommon industrial problem? ABB’s experts, together with Microsoft, have thought and acted on the matter and created a solution, Ability Industrial Knowledge Vault, that addresses a growing challenge in many industrial environments: knowledge loss. Why is this so interesting?
For several reasons, not least in the perspective that when experienced employees retire or leave, the loss of decades of collective knowledge threatens operational continuity, efficiency and innovation if not addressed properly. Traditional documentation methods are often fragmented, requiring significant manual effort to compile, interpret and apply. In this, ABB’s new Ability family solution can act as, “a bridge over murky waters.”
“Industries everywhere are facing a critical knowledge gap as a generation of experienced workers retire, taking their invaluable expertise with them,” says ABB’s Sanjit Shewale, Global Head of Digital, Process Industries. “Our Industrial Knowledge Vault addresses this challenge head-on by providing a secure and accessible platform to enable businesses to do more digitally. By capturing, preserving, and sharing this critical knowledge, companies can ensure business continuity and provide workforces with timely information to do their jobs smarter, faster, and more sustainably.”
Powered by Microsoft Azure OpenAI Service, this Ability family’s Industrial Knowledge Vault can store, retain, and protect critical expertise while actively transforming that knowledge into step-by-step workflows. This enables workers to quickly access and apply best practices, enabling businesses to run more smoothly while maintaining secure operations.
The solution captures and structures expertise in a centralized, secure repository, easily accessible through natural language conversations, enabling engineers and operators to perform tasks more efficiently. To that end, Industrial Knowledge Vault uses ABB Genix CoPilot and Microsoft Azure OpenAI Service to analyze and synthesize information into actionable procedures, allowing workers to effortlessly retrieve insights through an intuitive, conversational interface.