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Mölnlycke Health Care Upgrades Its SAP System and Boosts the Internal Core Competence

Working in SAP's S/HANA in ERP and 3DEXPERIENCE from Dassault Systemes in PLM. Swedish medical technology company Mölnlycke Health Care has recently taken a big step forward on the digitalization side and when it comes to its business systems. This is through the deployment of a cloud-based system from SAP, a change that affects nearly 1,900 employees globally. The company is a world leader in its field with solutions that equip healthcare professionals around the globe with clinical material specialized in innovative solutions for wound care and surgical procedures.
When it comes to business systems, they have been working in SAP environment since 2000, while when it comes to product development, they work on Dassault Systemes' 3DEXPERIENCE platform. The latter is a state-of-the-art PLM platform that has meant a lot in terms of lead time savings within Mölnycke, which will be discussed in a coming article based on a presentation at PLM consultant TECHNIA's Innovation Forum 2024.
But it is on the ERP side that the company has now launched an upgrade to SAP's cloud-based solution, S/4HANA Private Cloud. The background is that Mölnycke has expanded considerably since the introduction of SAP around the turn of the millennium, which has created new needs for what the business system should be able to handle.
It was at the turn of the year 2024/25 that the decision was made to upgrade to S/4HANA Private Cloud, using the 'RISE with SAP' concept to accelerate continued digital development. RISE with SAP is a transformation set up that supports cloud migration with proven methodology, advanced tools and expert guidance.
Before the start of the project, Mölnlycke realized that much of the expertise surrounding the existing business system was in the hands of external service partners and to strengthen its own capabilities, the company has now chosen to invest in an internal skills upgrade to drive digitalization forward.
“Exactly, we are experienced SAP users and our business system already handles around half a million transaction events every day. However, we have noticed that much of the knowledge about what SAP can do for us has disappeared over time and therefore we have now chosen to invest a large part of the budget in a skills upgrade for our own employees. In this way, we secure our core competence in the long term,” says Mikael Björk, IT Manager at Mölnlycke.
It is noteworthy in this context that sustainability and digitalization efforts are at the center of the execution of the company’s mission towards its customers around the world. The IT department is organized around teams that take ultimate responsibility for solutions within different business areas, currently four: Wound Care, Operating Room Solutions, Gloves and Antiseptics. Mölnlycke’s current IT landscape is characterized by large COTS/SaaS platforms for ERP, CRM and PLM, which primarily support the internal core processes. In this perspective, they work according to agile development and DevOps methods, including end-to-end Software Delivery Lifecycle processes.
Initially, approximately 80–85 percent of existing processes will be moved to the new system – but what does the rest of the journey look like? How does AI come into play?

Once the 80–85 percent of existing processes have been moved, Mölnlycke will gradually digitize more product flows and increase the use of AI to automate various business processes. The goal is completely standardized solutions and no in-house development.
After the launch in April 2025, digitalization and work to make Mölnlycke even more efficient with AI and automation will continue to improve for customers and their patients globally.

The SAP System is Central to the Digitalization Journey
“It is clear that the SAP system today is an important center point in our digitalization journey and internal processes. The commitment extends from the CEO and board to employees in the sales organization and the factories. This commitment is required for Mölnlycke to continue to grow and develop,” summarizes Mikael Björk.

The press material further notes that the majority of Mölnlycke employees involved will use the new system daily. Certain employee groups will also receive direct access to SAP Fiori, a new interface that provides a better overview and more efficient work.
“Understanding exactly what you have in place before you start making major changes is crucial. In addition, it is necessary to build and maintain internal competence in order to be able to adapt quickly to changes in the market,” concludes Mikael Björk.

Establishing Digital Working Methods
Mölnlycke employs approximately 8,500 people. The company’s headquarters are in Gothenburg, Sweden, and it operates in more than 100 countries worldwide. The company’s products and solutions are used daily by hospitals, healthcare providers and patients. Mölnlycke was founded in 1849 and is owned by Investor.

In an upcoming article, we will take a closer look at an interesting case from Mölnycke Health Care on how changing a manual working method to a digital one radically reduced the number of working hours associated with a material change. Among other things, by establishing a number of principles: a single data source, reusing “data packages”, and by moving from document management to data management and efficient report generation.

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