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Digitization and AI Central Themes When German PLM Challanger CONTACT Drew Record Crowds

"DON'T WAIT, JUST DO IT NOW!" The German software developer CONTACT Software is a European PLM and IoT player, which is growing quite quickly. The company, founded by Karl Heinz Zachries, sees it as its mission to make complex product data more accessible and connect employees across technical and organizational boundaries. Pretty much spot on what most PLM developers are aiming for today. In terms of revenue, it is not one of the big names in the PLM industry, the company brings in just under 60 million dollars. But they are growing strongly and have almost doubled their revenue compared to 2020 ($32 million).
The main product, CIM Database, is an open and scalable PLM system. Its main advantages are solutions for collaboration and faster processes in projects reaching across disciplines, systems and organizations. The company claims that CIM Database's component architecture, "simplifies deployment and helps companies respond to new demands with agility." In this, it can be noted that the underlying open platform CONTACT Elements means that CIM Database PLM can be easily connected to IoT systems, such as Contact's own digital twin platform "Elements for IoT." This, says Contact leader, CEO Maximilian Zachries, means that you can fully exploit the potential for innovative product development with a digital thread end-to-end throughout the entire product life cycle. What makes Contact Software relevant right now is that it recently held a global user event in Munich that bears witness to the power of growth: Contact Open World 2024 actually attracted around 700 participants from 20 countries which was a new visitor record.
Generally, during the event, the company emphasized its position as a digitization partner and presented innovative solutions in the areas of PLM, IoT and AI, artificial intelligence, together with customers and partners. All under the motto "Fast Forward Digital Transformation". PIA Automation's Thomas Ernst's advice to the audience in connection with his case study was typical: "Don't wait, others are doing it now!"
From the opening keynote by CEO Maximilian Zachries to the presentations by science journalist Ranga Yogeshwar and AI expert Kenza Ait Si Abbou Lyadini, two topics unsurprisingly took center stage: AI and the interconnection of sustainability and economic efficiency.
Zacharies emphasized that systematic and rapid digitization is essential to navigate the challenging times of the age: "Pure data is the foundation - not just for AI, but for digitization as a whole," he said.
The company's AI manager, CIAO, Dr. Udo Göbel, also introduced upcoming AI applications in CONTACT's Elements platform, including a search solution for similar CAD models.

Dr. Göbel particularly pointed to the importance of secure data processing within the customer infrastructure and a high level of data governance as key elements in CONTACT’s AI strategy. While Contact’s CPO, Frank Patz-Brockmann, presented the highlights of the latest platform version and gave an insight into the upcoming CONTACT Elements 16, due to launch in 2025.

Powerful performance boost
With the new version, users will get, among other things, a performance increase, six times faster, more efficient memory usage and optimization for cloud infrastructure and web interface.

Patz-Brockmann also claimed that Elements better than before supports companies in creating a sustainable product life cycle. The platform already provides capabilities to calculate the product’s carbon footprint, comprehensive material data management and seamless integration of supplier data.

In several sessions, CONTACT’s experts then demonstrated new features of the platform and outlined the innovation roadmap.

For example, ”Elements for IoT” can now be used as an energy management system, enabling companies to monitor, analyze and sustainably reduce their energy consumption. It is eligible for government subsidies in Germany.

Furthermore, CONTACT’s project management software, ”Project Office”, focuses on improved performance for complex projects and optimized usability, supporting occasional users even better in their work.

One of the various updates planned for CIM Database PLM is a comprehensively revised Engineering Change Management feature. Another was that Microsoft Office for web integration CONTACT’s SaaS solution CIM Database Cloud now allows users to create and edit Office documents directly in the cloud client.

Case studies from Audi, BASF and other customers
As usual in these contexts, a number of case studies were also on the agenda. Among others was PLM insights from digitization projects delivered by Audi, BASF Polyurethanes, Huber+Suhner and Woco Industrietechnik.
Also interesting among the case stories was the Automation specialist PIA Automation Holding started the presentations. Med Thomas Ernst highlighted the central role of the CIM Database in unifying the group, which was formed by several companies. His advice to the audience regarding digital transformation was clear: ​​
”Don’t wait, others are doing it now!”

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